Help/FAQ
What is VideoToMP4.com all about?
VideoToMP4.com lets you download Youtube videos into mp4 format. It's fast, easy and best of all it's free!
What's this mp4 format anyway?
MP4 video format has a higher video quality than the stantard flv format. You can add mp4 videos to your PSP, iPhone, iPod, Zune and almost all mobile phones and media players as they all support the mp4 format. Read more technical info about the mp4 format.
So how can I exactly download Youtube videos into mp4 format here?
It's easy! Just head over to our homepage and follow the easy steps we provided in there.
I'm having problem downloading the video / The download link is not working.
If you're having problem downloading the video it may be for following reasons:- Your Youtube video URL may be incorrect -- make sure your Youtube video URL is correct ex. http://www.youtube.com/watch?v=oHg5SJYRHA0
- The video you're trying to download may not be available in your country. Unfortunately some videos are not available in some countries thus will prevent you from downloading the video.
- Youtube is under maintenance -- this will cause that download link to not work properly.
- Youtube changes their backend -- Youtube constantly make changes/improvement to their backend you may have to wait a few hours or day for us to find a new fix when this happens. We will make a annoucement on our homepage when this happens.
What's the difference between your Basic downloader and Premium downloader?
Premium downloader allows you to download Youtube videos into mp4 and also flv format. There's less ads and no annoying pop ups on our Premium downloader plus other cool features and freebies! CLICK HERE and just answer a quick survey to access our Premium downloader section for FREE!
Can I download mp4 videos from other websites other than Youtube?
At the moment you can only download mp4 videos from Youtube. We may work on new feature that will allow you to download mp4 videos from other websites.
How can I watch mp4 videos from my computer?
There are a lot of media players that support mp4 playback but we recommend Quicktime or VLC Player. They are both available in PC and Mac and is free to download.
How do I add mp4 videos to my PSP, iPhone, iPod, Zune etc.?
Refer to your specific handheld device manual for this information however most of the time it's just a matter of connecting your device to your computer via USB.
How can I convert my own videos into mp4?
Head over to our MP4 Converters section where we reviewed the best mp4 video converter software online.
My question/problem is not listed above. What now?
Make sure that your question is NOT listed above if not contact us and we will try to get back to you ASAP.